PRIVACY POLICY

Please find below our updated Communication Policy (Text, Calls, and Email) as of September 2026.

Communication Policy

- Purpose: Text messages, emails, and voice calls are used primarily for operational and transactional purposes, such as appointment reminders, scheduling updates, and essential day-to-day coordination.

- Managing Preferences: You may update your communication preferences at any time during your contract by contacting us directly via phone or email.

- Opt-Out: You can opt out of receiving text messages at any time by replying STOP.

- Marketing: We may from time to time send promotional offers, sales pitches, or marketing messages.

- Privacy: Your phone number and contact details are kept private and will never be shared or sold to third parties. Standard message and data rates may apply.

We retain client personal information for as long as reasonably necessary and permissible to fulfill the specific business purpose for which it was collected. Once the legal or business requirements for retaining the records expire, we securely delete the data.

The Ebony Pest Control team may be reached via email, text, or phone call.

Our contact: hello@ebonypestcontrol.com
Phone at: 619 396 8647
Mail: hello@ebonypestcontrol.com
Address: 201 E Grand Avenue Suite 2A-A1002, Escondido, CA 92025.